Cakram is a portable omnichannel lead management platform.
It is specially made to help your sales team members understand customer lifecycle and convert leads. With Cakram, your sales champions can track inbound leads, manage relationship with customers, and churn analytics.
Cakram is suitable for industries with high volume of leads, like consumer products, healthcare, financial advisory, banking, and insurance, among others.
Inbound Marketing + Leads Distribution
One challenge that keeps salespeople awake at night is
how to convert as many leads as possible into deals. In order to attain a high conversion rate, sales champions are required to put 110% effort into keeping track of each individual account. It is key to stay updated with information such as “which promo the leads are in“, “what issues they have“, or “how fast they mature”.
Cakram provides sales + marketing with a solid tool for monitoring campaigns and making decisive actions.
Customer Relationship + Issue Resolution
Many businesses still use manual technologies, such as paper forms, spreadsheets, and call-or-texting, to manage customer claims and respond to their issues.
In the age of the information economy, companies can only save money and increase competitiveness by making actionable insights from the information it can collect.
As an integrated platform, Cakram aims to structure leads data based on their lifetime transaction with the business. This will help businesses gain a better understanding of their customers and achieve better customer satisfaction.
Campaign Lifecycle Insight
As a business, having the ability to understand customers right from the first very purchase would uncover more information about efficacy of a campaign and discover new market segments and opportunities.
With integrated data architecture, Cakram aims to enable businesses to integrate their campaign data to make informed strategic decisions.